delivery and returns
Your pack shipment
Packages are generally dispatched within 1 day after receipt of payment and are shipped via BRT , FEd-EX or Express Mail, generally delivered within 5 days inside the EU and 7 working days outside EU.
FREE DELIVERY - ALWAYS!
Whichever shipment choice you make, we will provide you with a link to track your package online.Shipping fees include handling and packing fees as well as postage costs. Your package will be dispatched at OUR own risk and special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Purchases made through the Site BERTONIEYEWEAR.COM are subject to Italian law governing mail-order sales. Whenever the Customer has made a mistake in the order or received an undesired article, he or she has 30 days from the date of delivery to exercise the right to withdraw and return the Product.
The right to withdrawal is subject to the following conditions:
this right is applied to the product as a whole and not to its single parts or components;
In order to exercise the right to withdraw, the Customer must send a notice indicating the intention to withdraw within the term of 10 (ten) working days from the date of receiving the product. writing to this email address: firstname.lastname@example.org At the same time as the intention to withdraw is sent, the Customer must proceed to the return of the undesired product to AlmaStock SRL, Via Cavour, 42 - 21100 Varese- Italy.
Refund will be applied immediately upon receipt the return.
ATTENTION: The refund of products purchased by cash on delivery or bank transfer will be made with a purchase voucher equal to the value of the product itself.